Computer Stupidities

[Nafe]

http://rinkworks.com/stupid/cs_obvious.shtml#1 (http://rinkworks.com/stupid/cs_obvious.shtml#1)

Some people really haven't a clue...

I'm a tech support engineer for a software company. I had a guy call up rather annoyed that the disks we'd sent him containing the latest version of our software didn't work.


Customer: "The install fails half way through. I tried several times, and it always fails at the same point."
Tech Support: "Did you see any kind of error message?"
Customer: "Yes."
Tech Support: "What did the error message say?"
Customer: "It said, 'Please insert Disk 2.'"
Tech Support: "Have you got another disk there?"
Customer: "Yes."
Tech Support: "Is it labeled 'Disk 2'?"
Customer: "Yes, it is."
Tech Support: "Insert that disk into the drive, and click 'OK'."
Customer: "Wow, thanks! That's fixed it. It's installing now. What was it, a faulty disk or something?"

[boro_boy]

http://rinkworks.com/stupid/cs_obvious.shtml#1 (http://rinkworks.com/stupid/cs_obvious.shtml#1)

Some people really haven't a clue...
No way can that be true!!! No one can be that stupid, can they ? Funny if its true though.

[RedRabbit]

it can be. i did support for a few years and once in a while you get to answer a call which you can only shake your head at and ask 'did I really just have that conversation?'

I once had to explain what reboot meant.

[Nafe]

Lol, I can believe that theres people out there that have no clue what so ever about computers. Its a good read though.

[Simonutd]

belive me they proberly are true some customers are thick, at work we like to say to the customer that the error is a user ID ten T error (ID10T = idiot) get it, and they think its all technical, lol

[RedRabbit]

belive me they proberly are true some customers are thick, at work we like to say to the customer that the error is a user ID ten T error (ID10T = idiot) get it, and they think its all technical, lol

lol :hahaha:
I'm going to use this at work :nodyes:

[Simonutd]

i had a woman phone and ask why her broadband wasnt workin, and when we got there she didn't have broadband , she just went to PC World bought a modem cause they said plug it in and her broadband would work, she didnt know she had to get an isp

[Simonutd]

the funniest was me phoneing aol and telling the bloke im paying for an 8meg line and when i did a test using the offical software they tell you to use i said i was getting 400kbps which as we know is 0.4meg, he told me that 4meg was good enough i said i was getting 0.4meg but he wouldnt have it, he was adiment that it was 4meg, so i spoke to a manager there and they agreed with me and said i was chattin to a recptionist who was trying to help

[cliffy]

that is 4meg isnt it? :eusa_think: when I was on 10meg I was getting 1200kb/s downstream (slightly more) and when I was on 4mb I was getting about 440kb/s

[boro_boy]

I'm at my brothers at the moment and he's gettign 800kb/s which is fast enough

[Simonutd]

that is 4meg isnt it? :eusa_think: when I was on 10meg I was getting 1200kb/s downstream (slightly more) and when I was on 4mb I was getting about 440kb/s

think of it this way what speed do bt do, 8mb/s, 4mb/s, 2mb/s, 1mb/s and 512kb/s, so 512kb/s is half of 1mb/s, i argue mine to make it quicker

i just ran this test http://speedtester.bt.com/ and mine came back as

Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 7150 kbps
DSL connection rate: 448 kbps(UP-STREAM) 8128 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 5420 kbps

so im gettin 5420kb/s download