Mr Magnificent 3,110 Posted Tuesday at 13:03 Share Posted Tuesday at 13:03 Last September I booked a self contained holiday cottage that I paid £225 for two nights over New Year. Obviously due to lockdown we couldn't go so I contacted the owner. She said instead of a refund would we consider new dates. Chatted with the boss and she said we could try for April 9' 10 this year thinking lock down would be over, so rebooked it with property owner. Again on the back of Boris statement yesterday we still not legally travel to a holiday let until after April 12, so I called the lady to advise this and she said ok we can rebook. I advised that we had no time available for the trip this year due to other commitments. She said as a "Good Will Gesture" she would refund me a £100 of the £225. I scoffed at that and now she is ignoring me. I paid for a service I couldn't legally take. Who is being the cunt, me or her? Link to post Share on other sites
Bastion 3,566 Posted Tuesday at 13:23 Share Posted Tuesday at 13:23 19 minutes ago, Mr Magnificent said: Last September I booked a self contained holiday cottage that I paid £225 for two nights over New Year. Obviously due to lockdown we couldn't go so I contacted the owner. She said instead of a refund would we consider new dates. Chatted with the boss and she said we could try for April 9' 10 this year thinking lock down would be over, so rebooked it with property owner. Again on the back of Boris statement yesterday we still not legally travel to a holiday let until after April 12, so I called the lady to advise this and she said ok we can rebook. I advised that we had no time available for the trip this year due to other commitments. She said as a "Good Will Gesture" she would refund me a £100 of the £225. I scoffed at that and now she is ignoring me. I paid for a service I couldn't legally take. Who is being the cunt, me or her? Tell her, you have passed her details onto Saf Landans Finest.... She has 48 hrs to respond Mr Magnificent 1 Link to post Share on other sites
Mr Magnificent 3,110 Posted Tuesday at 13:28 Author Share Posted Tuesday at 13:28 I was thinking 24 hours... Bastion 1 Link to post Share on other sites
UNIQUE 1,403 Posted Tuesday at 15:00 Share Posted Tuesday at 15:00 burn it down boro_boy 1 Link to post Share on other sites
UNIQUE 1,403 Posted Tuesday at 15:01 Share Posted Tuesday at 15:01 or tell her if she dont pay up bas will find out where she lives 🤣 Link to post Share on other sites
Mr Magnificent 3,110 Posted Tuesday at 15:24 Author Share Posted Tuesday at 15:24 22 minutes ago, UNIQUE said: burn it down That did cross my mind as did accepting one of her future dates then filling the bogs full of concrete! 👍👍 Link to post Share on other sites
Mr Magnificent 3,110 Posted Tuesday at 15:33 Author Share Posted Tuesday at 15:33 Just spoke with booking company and interesting that they said she didn't cancel the original booking in December and rebook us in for April. So, she has had the £225 and now doesn't want to refund it even though in law we could not possibly have fulfilled the booking nor could she legally let it out. They have emailed her requesting a full refund. We'll see... Link to post Share on other sites
Mr Magnificent 3,110 Posted Tuesday at 16:26 Author Share Posted Tuesday at 16:26 Well obviously the booking company have contacted her. She text me to say she only received £182 of the £225 I paid for the booking. She said please send me your bank details and I will send you £91 of the £182 that is fair! So, as I never set foot on your holiday let as I wasn't legally allowed to, you feel it is fair to keep £91 of my money for doing absolutely nothing? That means the business gains £91 and the customer loses £91 for something that never took place? I am struggling with this logic to be fair... Makdee 1 Link to post Share on other sites
Bastion 3,566 Posted Tuesday at 17:13 Share Posted Tuesday at 17:13 46 minutes ago, Mr Magnificent said: Well obviously the booking company have contacted her. She text me to say she only received £182 of the £225 I paid for the booking. She said please send me your bank details and I will send you £91 of the £182 that is fair! So, as I never set foot on your holiday let as I wasn't legally allowed to, you feel it is fair to keep £91 of my money for doing absolutely nothing? That means the business gains £91 and the customer loses £91 for something that never took place? I am struggling with this logic to be fair... I'll phone her, tell her I'm uncle Gerrard Or maybe Uncle Junior could sort this...... Mr Magnificent 1 Link to post Share on other sites
Site Owner boro_boy 2,365 Posted Tuesday at 17:14 Site Owner Share Posted Tuesday at 17:14 It's shit isn't it. I always book hotels or ferries in advance and always refundable. I know this doesn't help you at all. I dunno what the rules are with this. She might be entitled to keep it all if they don't usually offer refunds Mr Magnificent 1 Link to post Share on other sites
Bastion 3,566 Posted Tuesday at 17:14 Share Posted Tuesday at 17:14 Being honest, she sounds like an absolute cunt.... Is there a review section on her page? Mr Magnificent 1 Link to post Share on other sites
Mr Magnificent 3,110 Posted Tuesday at 17:16 Author Share Posted Tuesday at 17:16 1 minute ago, Bastion said: Being honest, she sounds like an absolute cunt.... Is there a review section on her page? There is....And a review will be left. Cunt of the highest order! Bastion 1 Link to post Share on other sites
Mr Magnificent 3,110 Posted Tuesday at 17:19 Author Share Posted Tuesday at 17:19 (edited) 5 minutes ago, boro_boy said: It's shit isn't it. I always book hotels or ferries in advance and always refundable. I know this doesn't help you at all. I dunno what the rules are with this. She might be entitled to keep it all if they don't usually offer refunds She has a full refund policy if you cancel 30 days before, but as we had no way of knowing when Boris was locking us down we couldn't do that. We tried twice but the law won! She has been fine all along the way with my dough in her pocket. She has only showed her teeth now I want it back. I have taken advice. I am fully entitled to a refund. Getting it might is the problem though. Edited Tuesday at 17:20 by Mr Magnificent Link to post Share on other sites
Administrator Harold 7,316 Posted Tuesday at 18:09 Administrator Share Posted Tuesday at 18:09 1 hour ago, Mr Magnificent said: Well obviously the booking company have contacted her. She text me to say she only received £182 of the £225 I paid for the booking. She said please send me your bank details and I will send you £91 of the £182 that is fair! So, as I never set foot on your holiday let as I wasn't legally allowed to, you feel it is fair to keep £91 of my money for doing absolutely nothing? That means the business gains £91 and the customer loses £91 for something that never took place? I am struggling with this logic to be fair... Mags.....I don't know how you go about it but....Trip Advisor ?....bad review. Anywhere you can on social media and embarrass her & tell her you are going to do it! boro_boy and Mr Magnificent 2 Link to post Share on other sites
Popular Post sployal 2,222 Posted Tuesday at 18:29 Popular Post Share Posted Tuesday at 18:29 Send her one of yer 600 doggy bags full of shit Bastion, boro_boy and Mr Magnificent 3 Link to post Share on other sites
Mr Magnificent 3,110 Posted Tuesday at 18:33 Author Share Posted Tuesday at 18:33 21 minutes ago, Harold said: Mags.....I don't know how you go about it but....Trip Advisor ?....bad review. Anywhere you can on social media and embarrass her & tell her you are going to do it! I was going to see if I can get a refund first. Her cred will be shot to shit after. She is dealing with a man of a thousand names! 🤣🤣🤣🤣🤣🤣 She will need £91 for valium. I told her to be nice. She was warned! Bastion 1 Link to post Share on other sites
Administrator Harold 7,316 Posted Tuesday at 18:52 Administrator Share Posted Tuesday at 18:52 18 minutes ago, Mr Magnificent said: She is dealing with a man of a thousand names! and that's just on the forum.....lol sployal 1 Link to post Share on other sites
Mr Magnificent 3,110 Posted Tuesday at 19:04 Author Share Posted Tuesday at 19:04 11 minutes ago, Harold said: and that's just on the forum.....lol I will have the deeds to that holiday rental soon when I have ruined her. 😁 Link to post Share on other sites
Mr Magnificent 3,110 Posted Wednesday at 07:55 Author Share Posted Wednesday at 07:55 Well, well, well. I applied some pressure yesterday afternoon threatening to expose her to the complaints department set up by government to investigate this sort of thing. Also, had CAB involved. Hey presto, woke up to a text offering a full refund. She is still a cunt and I still have the review option. 😁😁😁 Bastion and Harold 1 1 Link to post Share on other sites
Bastion 3,566 Posted Wednesday at 10:02 Share Posted Wednesday at 10:02 2 hours ago, Mr Magnificent said: Well, well, well. I applied some pressure yesterday afternoon threatening to expose her to the complaints department set up by government to investigate this sort of thing. Also, had CAB involved. Hey presto, woke up to a text offering a full refund. She is still a cunt and I still have the review option. 😁😁😁 Get the money first... Its good to have it in writing, its now binding.... Mr Magnificent 1 Link to post Share on other sites
Mr Magnificent 3,110 Posted Wednesday at 10:08 Author Share Posted Wednesday at 10:08 4 minutes ago, Bastion said: Get the money first... Its good to have it in writing, its now binding.... She has paid me mate. Went back into my bank account this morning. The Mrs said to let it go now. However...🤔🤔🤔😁😁😁 Harold 1 Link to post Share on other sites
Administrator Harold 7,316 Posted Wednesday at 10:48 Administrator Share Posted Wednesday at 10:48 40 minutes ago, Mr Magnificent said: She has paid me mate. Went back into my bank account this morning. The Mrs said to let it go now. However...🤔🤔🤔😁😁😁 she was just a chancer mate. Mr Magnificent 1 Link to post Share on other sites
Bastion 3,566 Posted Wednesday at 13:18 Share Posted Wednesday at 13:18 3 hours ago, Mr Magnificent said: She has paid me mate. Went back into my bank account this morning. The Mrs said to let it go now. However...🤔🤔🤔😁😁😁 This is how I imagine you..... Harold 1 Link to post Share on other sites
Mr Magnificent 3,110 Posted Wednesday at 13:24 Author Share Posted Wednesday at 13:24 5 minutes ago, Bastion said: This is how I imagine you..... Kills a kill matey. 😁😁😁 Bastion 1 Link to post Share on other sites
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